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Building a Sustainable Micro Practice: Insights from Dr. Lauren Hedde

Updated: Jan 27

A Personalized Approach to Empowering Patients and Physicians

Direct Primary Care Doctor

Dr. Lauren Hedde is a Direct Osteopathic Physician
Dr. Lauren Hedde

In a world of complex healthcare systems and overwhelming patient loads, Dr. Lauren Hedde of Direct Doctors in East Greenwich, Rhode Island, stands out as a pioneer in the direct primary care (DPC) movement. In this blog post, we'll delve into the insightful conversation between Dr. Hedde and Dr. Maryal Concepcion on the My DPC Story Podcast. Their discussion highlighted the innovative strategies and personal touch that have led to Dr. Hedde's success in providing quality care while maintaining a healthy work-life balance.

Embracing Technology to Streamline Patient Care:

Dr. Hedde's approach to minimizing paperwork and delegating tasks to patients allows for efficient operations from anywhere. By utilizing a free website for patient onboarding, online scheduling, and forms, Direct Doctors has significantly reduced paperwork and simplified patient intake. This not only streamlines administrative processes but also promotes patient engagement by involving them in their own care journey.

Personalized Triage and Tailored Scheduling:

One standout element of Dr. Hedde's practice is her personalized approach to patient triage and scheduling. Patients are encouraged to complete most paperwork remotely before their visit, and subsequent visits are triaged by the doctors personally. This allows for tailored scheduling and efficient handling of patient issues, showcasing Dr. Hedde's emphasis on connecting with and understanding her patients' needs.

Financial Independence and Feasibility of Starting a Micro Practice:

The conversation between Dr. Hedde and Dr. Concepcion shed light on the affordability and minimal essentials needed to start a micro practice. This included the use of 0% credit cards, basic office space, and the emphasis on the value of accessibility to the physician over the need for a physical office, particularly in rural settings. Dr. Hedde's insights highlight the potential for physicians to adopt this model, making healthcare more accessible and patient-centric.

Balancing Personal Boundaries and Professional Responsibilities:

Dr. Hedde's experience in setting and maintaining boundaries as a physician, especially as a mother, emphasizes the importance of creating a practice that aligns with personal boundaries and abilities. Her dedication to maintaining a healthy work-life balance serves as an inspiration for fellow practitioners, proving that success in healthcare doesn’t have to come at the expense of personal well-being.

Supporting the DPC Community and Professional Development:

Dr. Hedde's willingness to offer support and connect with her peers in the DPC community underscores the collaborative nature of the movement. The podcast discussion touched on the value of camaraderie, peer support, and the benefits of connecting through resources related to direct primary care, financial independence, and professional development.

Looking to the Future: Innovation and Expansion in DPC

As Dr. Hedde's practice approaches its 7th year, inquiries about her success and the future of her unique practice model indicate the growing interest in pioneering approaches to healthcare delivery. Her insights into the potential for specialists to adopt a direct care model and the benefits of new technology point toward an exciting and innovative future for the DPC movement.

Overall Impact:

Dr. Lauren Hedde's remarkable journey and innovative strategies exemplify the transformative power of the direct primary care approach. Emphasizing patient empowerment, personalized care, and the value of accessibility to physicians, she is revolutionizing healthcare delivery. Her dedication to maintaining a healthy work-life balance and supporting the DPC community truly highlights the compassionate and forward-thinking nature of the movement. As a trailblazer in the field, Dr. Hedde's story serves as an inspiration for both patients and physicians, ultimately redefining the future of healthcare.




Dr. Lauren Hedde, DO is a family physician and co-founder of Direct Doctors in East Greenwich, RI.

She trained in primary care at Brown and found herself motivated to start something new and better. Coming fresh out of residency, Dr. Lauren opened her practice with a goal to keep overhead low, modeling her clinic after the Ideal Medical Practice or micropractice concept.

The guiding principal in the practice has remained, "the simplest solution is almost always the best." She and her partners have developed hacks to keep overhead low while maintaining the goals of an independent, innovative and highly accessible practice for their patients.

Dr. Hedde is releasing the blog, detailing efforts to improve physician burnout, particularly in primary care, and helping fellow physicians find the courage and resources to begin their own low overhead Direct Care practices.


Resources mentioned by Dr. Hedde

-Her Blog,


(401) 400-2699



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