Only 27% of a physician's day goes to actual patient care. Justin Lam of Cool Blue VA shares the 'only you' test for deciding what to delegate, and why he tells physicians to hire help at fifty percent capacity, not when they are already drowning.

A CT scan costs patients $2,000 at a typical imaging center in Chattanooga. At the cash-pay imaging center Dr. Matthew Hitchcock co-founded, it is $350, same day, with no prior authorization required.

Dr. Tami Singh's panel hit over 4,000 patients in seven years before a hospital bought her physician owned group and started undercoding her billing. She quit, spent six weeks in Bali, and came home to open Aspire Health in a furnished room inside a plastic surgery office. Five years later her panel is closed, her mother handles billing, and three virtual staff in the Philippines run the phones.